Policies

Secure Your Island Getaway!

To hold your spot and confirm your reservation, we require a 50% deposit at the time of booking. This applies to all reservations, no matter the length of your stay. We accept payments conveniently by credit card.

Once we receive your deposit, we'll send you a confirmation email with all the details.

Need to make changes? You can modify your reservation up to 30 days before your arrival. However, please note that once you make changes, your deposit becomes non-refundable.

To ensure a smooth transition, please submit any desired changes at least 72 hours before your check-in time. We'll do our best to accommodate your requests based on availability.

Ready to book? Choose your perfect stay and secure it with your deposit today! We can't wait to welcome you!

Cancellation Policy

We understand that plans change, but as a seasonal and family-owned island property, each reservation contributes significantly to creating amazing experiences for our guests and cancellations have an enormous impact on us.  To ensure a smooth season for everyone, we kindly ask you to review our cancellation policy listed below carefully. 

To give you peace of mind and protect your investment, we recommend considering travel insurance. This can help cover unexpected cancellations due to unforeseen circumstances.

All cancellations will incur a 10% service fee of the reservation total.

Flexible Stays & Planning:

We understand that plans change, so we offer flexible cancellation options:

• Refund: Cancel or modify your reservation with more than 30 days' notice to receive a refund of your deposit minus service fee.

• Future stay credit: Cancel within 30 days of arrival, and your deposit becomes a credit (minus service fee) for a future stay within 1 year (deadline stays the same).

• 72-hour limit: Changes to your reservation are no longer possible within 72 hours of arrival. This is when your full reservation amount is charged.

Missed Stays & Refunds:

• Unfortunately, missed days (late arrivals or early departures) are considered canceled and remain fully charged.

• Refunds for eligible cancellations will be processed within 30 days using your original payment method.

Island Transportation:

• Remember, Martha's Vineyard is an island, and your transportation to and from is your responsibility.

• If island-wide transportation is canceled, we offer a credit for the affected night only. Once transportation resumes, we expect guests to arrive for the remaining reservation.

Travel Issues & Severe Weather:

• We cannot offer credits or refunds for personal issues, travel disruptions, or unforeseen circumstances beyond our policy deadlines.

• In case of extreme weather like hurricanes, we assess the situation and determine credits or refunds after the storm has passed.

Need help?

For more information or assistance with your reservation, please don't hesitate to contact our friendly team.